Kimberly Crest is now hiring Client Care Specialists and Veterinary Assistants!

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Our Client Care Specialist (CCS) focuses on client communication, medical records, and maintaining the flow of the hospital. He or she is the first and last contact clients have with the hospital and is key to creating lasting impressions. The CCS must have exceptional client service and communication skills, computer literacy, handle payment and financial issues, ability to multi-task, friendly attitude and confidence to deal with stressful situations. Client Care Specialists work directly with veterinarians, technicians, veterinary assistants, and kennel staff daily to provide consistent patient care and communication. Some of the job responsibilities include scheduling appointments, greeting patients/clients, triaging appointments, taking payments, and filling prescriptions as ordered by veterinarians.

Qualifications & Skills Needed:

  • Experience in customer service (Required)
  • Experience in the veterinary industry  (Appreciated)
  • Ability to work in a fast-paced environment
  • Computer literacy
  • Understand/ability to learn veterinary terminology
  • Exceptional customer service skills
  • Keep accurate medical records, clerical work
  • Educate clients
  • Promote hospital products and services
  • Support team members
  • Willingness to continue learning

Physical Obligations:

  • Able to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
  • Endure sitting, standing and walking on hard floor surfaces for extended periods
  • Type information for patient records and prescription labels into the computer
  • Able to work in noisy work conditions with sounds from animals, phone conversation, and equipment
  • Take safety precautions for exposure to toxins, drugs, anesthesia and radiation

Job Types: Full-time, Part-time

Salary: $11.00 – $21.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • Rotating Saturdays

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 2 years (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: In person

Scroll down to apply

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The Veterinary Assistant directly handles inpatient and outpatient care, working in coordination with technicians and veterinarians. In the exam room the assistant takes patients’ history, vital signs and weight; prepares vaccines; collects samples and runs diagnostic tests; provides client education; and assists with animal restraint. Assistants also may help technicians in seeing appointments for procedures such as nail trims, sample collection & testing for long-term medication monitoring, surgery admission and discharge appointments. Assistants directly impact doctor productivity, client service and patient care. Assistants play a key role in communicating with clients in person and by phone for follow-up care and patient monitoring. Assistants maintain the cleanliness and general maintenance of the hospital. Assistants provide daily care and feeding of hospitalized pets by cleaning all kennels, taking all hospitalized dogs outside to urinate and defecate. Assistants promptly notify technicians and veterinarians when a pet needs medical attention.

Educational Requirements:

  • High school diploma or equivalent

Qualifications & Skills Needed:

  • Experience in the veterinary industry and/or with animals (Preferred)
  • Ability to work in a fast-paced environment
  • Ability to assist veterinarians in the practice of veterinary medicine
  • Ability to read and comprehend instructions
  • Effective communication with hospital team members and clients
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
  • Type information for patient records and prescription labels into the computer

Physical Obligations:

  • Able to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
  • Endure sitting, standing and walking on hard floor surfaces for extended periods
  • Type information for patient records and prescription labels into the computer
  • Able to work in noisy work conditions with sounds from animals and equipment
  • Take safety precautions for exposure to patient bodily fluids, cleaning chemicals, toxins, drugs, anesthesia and radiation’

Benefits:

  • Health insurance
  • Retirement plan
  • Paid time off

Work Remotely

  • No

Job Types: Full-time, Part-time

Salary: $15.00 – $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Rotating Saturdays

Experience:

  • Veterinary experience: 1 year (Preferred)
  • Veterinary assistant: 1 year (Preferred)

Work Location: In person

Scroll down to apply

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Our privately-owned, AAHA accredited hospital is located in Davenport, Iowa. We are a referral center and specialty practice for the Quad-Cities and surrounding areas. Our specialty care includes but is not limited to advanced internal medicine, orthopedic surgeries, advanced soft tissue surgeries, CT, chemotherapy, advanced ultrasound, advanced dentistry, endoscopy, rhinoscopy, bronchoscopy, cystoscopy as well as behavior consultations. In addition to our referral caseload, we have a bustling general practice side. We are a five-doctor practice with two ABVP doctors on staff full time. We are a cat friendly practice and follow fear free techniques with a fear free certified doctor and staff members. Our commitment is to provide the best care to our patients while providing the best work environment for our team members.

We are also proud to offer a comprehensive benefits package including a competitive wage, paid time off, continued education, scrubs allowance, paid holidays, employee pet discounts, 401K, health insurance, and disability/life insurance.

These are both full-time positions in which attendance is essential.  If you are a highly motivated, enthusiastic and want to take part in providing the best veterinary medicine possible, please apply today!

If you would like to apply for either position, please fill out an employment application and submit along with your resume. You may fill out the application and send via email to [email protected], or regular mail to:

Kimberly Crest Veterinary Hospital
Attn: Hospital Manager
1423 E Kimberly Road
Davenport, IA 52807

All applications and resumes will be kept and considered for open positions for a period of one year. EEO.

We are always on the lookout for talented professionals. If you have a background in veterinary medicine or have recently graduated from an animal sciences or veterinary technician program and would enjoy working in a very fast paced hospital, we would like to hear from you!

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